We accept the following commercial insurance plans.
- Aetna
- Blue Cross Blue Shield
- Cigna
- Currative
- TriWest (veteran-affiliated programs)
- UnitedHealthcare
Insurance Plans FAQ
What commercial insurance plans does Crossroads Recovery Center accept?
Crossroads accepts Aetna, Blue Cross Blue Shield, Cigna, TriWest (veteran-affiliated programs), and UnitedHealthcare.
Does Crossroads accept Louisiana Medicaid?
Crossroads does not directly accept Louisiana Medicaid. However, Medicaid patients may qualify for affordable treatment through Crossroads' Community Access Grant, which can provide low-cost medication-assisted treatment, counseling, and ambulatory detox services when clinically appropriate.
What if my insurance plan isn't listed?
Call Crossroads directly — the team can check your specific benefits even if your plan isn't on the standard list, since coverage details vary by individual plan.
How do I find out what my insurance actually covers before my first appointment?
Crossroads reviews insurance and payment information as part of the initial confidential assessment, so patients can find out what's covered and what to expect financially before starting treatment.
Is treatment still available if I don't have insurance or Medicaid coverage?
Yes. Crossroads developed its outpatient treatment model specifically to be inexpensive and convenient, and the Community Access Grant provides an additional path to low-cost care for eligible patients regardless of insurance status.
Does insurance cover medication-assisted treatment specifically, or just counseling and detox?
Coverage varies by plan, but MAT medications, counseling, and ambulatory detox are all services Crossroads bills through commercial insurance when a patient's plan covers them — confirming specifics for your plan happens during intake.
